Effective date: October 22, 2026.
This policy describes the payment methods available at AOM Holding, how we protect your transactions and what you should know when paying for an order.
Accepted payment methods
The payment methods available for your order are shown at checkout and may include:
- Credit and debit cards (such as Visa, Mastercard and American Express) through the Stripe payment gateway.
- PayPal — pay with your PayPal balance or a card linked to your PayPal account.
- Cash on delivery (COD) — available for certain regions and orders.
Available methods may vary depending on the delivery destination, order value and product type.
Currency and pricing
Prices are listed and charged in USD. If the website shows prices converted into another currency, they are for reference only; the actual amount is charged in USD, and your card issuer may apply its own exchange rate or foreign transaction fees.
The total amount to pay — including product prices, shipping, taxes and any other charges, minus discounts — is always shown clearly before you confirm your order.
Payment security
Online payments are processed by trusted payment providers over encrypted connections that meet payment card industry security standards. AOM Holding does not store your full card number or security code (CVV/CVC).
Some transactions may require additional verification (such as a one-time passcode or 3-D Secure) at the request of your card issuer.
Payment and order confirmation
- Online payments: your order is marked as paid as soon as the payment provider confirms the transaction, and you will receive an order confirmation email.
- Cash on delivery: you pay the courier when your parcel is delivered. Please have the exact amount shown in your order confirmation email ready.
Discount codes and promotions
Discount codes are entered at checkout and apply under the conditions of each promotion (validity period, minimum order value, eligible products, number of uses). Discount codes have no cash value and may not be combined with other offers.
Failed or duplicate payments
If a payment fails, the order is not confirmed and you can try again or choose another method. If you were charged but did not receive a confirmation email, or were charged more than once for the same order, please contact us with the transaction details — any duplicate payment will be refunded once it has been verified.
Invoices and receipts
Your order confirmation email serves as the record of your purchase. If you need an invoice or other document required by law, please contact us and provide your invoicing details when you order or shortly afterwards.
Fraud prevention
To protect our customers, we and our payment partners may review unusual transactions. We may hold or cancel orders that show signs of fraud; any amount paid for a cancelled order will be refunded.
Refunds
Refunds are handled under our Return and refund policy and are returned to the original payment method whenever possible.
Contact us
If you have any questions about payments, please contact AOM Holding:
- Email: [email protected]
- Phone: +84 966 724 629
- Address: Khu đô thị HUD Vân Canh, Sơn Đồng, Hà Nội